When logging in, the old password no longer works and may have been forgotten? It's no big deal. In a few steps the password can be renewed by email.
To do this, just click on the 'Forgot password'- link in the login screen. After entering your email address, you will receive an email with a link to reset your password. This leads directly to the input mask for the new password.
Entering a new password does not work, why?
There is usually a simple reason entering a new password that does not work. This is due to a missing confirmation of the account or an adblocker.
If there are problems creating a new password or logging in afterwards, it should be ensured that:
- your account has been activated by clicking on the confirmation link (email after the first login to CompanyMood)
- your first and last name were entered at the first registration (mandatory field)
- no adblocker or similar plugins are activated
If these steps are not successful, our support will be happy to help you.